What’s covered:
| Uneconomical to repair | If the cost of any repair exceeds the cost of replacement with materials of like kind and quality, size, capacity of functionality, as determined by us in our sole and final judgement based on the Repair Service Provider’s assessment, it is our right to replace the part, components or System, subject to our liability being limited to the lesser of (a) the actual cost of the replacement; and (b) a cash settlement payable to the Plan Member equal to the remaining coverage amount available for the applicable System. |
| Part Delay | If a part required for repair is materially delayed, as determined by us in our sole and final judgement based on the Repair Service Provider’s assessment, we will pay the Plan Member a cash settlement equal to the lesser of (a) the sum of the approved cost of the part plus $125; and (b) the remaining coverage amount available for the applicable System. |
| Parts & labour coverage | The Plan provides coverage for the eligible repairs of covered major home systems. Simply pay the $50 consultation fee (plus applicable taxes) and, upon approval, the remaining repair expenses are covered through the Home System Service Plan, up to the remaining annual limits. |
| In-home service | Direct access to a network of qualified service professionals. |
| Heating benefit | Upon your request, get a $250 benefit if your home isn’t heated within 24 hours of contacting us (if the temperature outside is 0 degrees Celsius or lower). |
| Ancillary repairs | If the service provider must break through walls, floors, or ceilings to complete a service request, we’ll arrange for repair of those areas subject to a maximum of $500. |
The following limitation is applicable to all Systems:
If We determine, in Our sole and final judgment based on the Repair Service Provider’s assessment, that the manufacturer of a System that would otherwise be covered under this Plan no longer manufactures the parts required to repair the Plan Member’s System, or no longer makes the required parts readily available commercially for retail, the Plan Member’s System will not be eligible for services under the Plan. Plan services do not provide coverage for furnaces older than 20 years, geothermal heating systems, oil powered heating and cooling systems, or Heating Replacement Units (HRV’s). Plan services do not provide coverage for air conditioning systems older than 12 years. Plan services do not provide coverage for water heaters older than 12 years.
