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Do you have questions about your mortgage? Do you want to speak to a Customer Service
Specialist regarding your mortgage renewal, payment details or simply want to inform
us of a change to your mailing address? Fill out this online contact form and a
Customer Service Specialist will get back to you. |
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To change your payments to weekly, bi-weekly, semi-monthly or monthly, use this
online form. |
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Want to see a complete record of your payments, principal and interest? Request
an amortization schedule. |
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Tired of having the property tax bill come as a surprise? Include it in your mortgage
payments quickly and easily. |
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Mail or fax this editable PDF to us to easily change your banking information. Don't
forget to include a VOID cheque. |
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You have the right to withdraw your consent to the use, disclosure or exchange of
your Personal Information for the purpose of providing you with information about
services and products that relate to your Account, as well as to other products
and services which you might find of interest. To withdraw your consent, you must
sign an Opt Out form and forward it to our Servicing Centre. |
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Please complete this form and mail it to the following address. Fax or emailed forms
will not be accepted.
ATTENTION: HOME ACCOUNTS
P.O. Box 351 Stn C
Kitchener ON N2G 3Y9
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Please complete this form and mail or fax it to:
Attention: Home Mortgage Protection
MCAP Mortgage Servicing
P.O. Box 351 Station C
Kitchener ON N2G a3Y9
Fax: 1-800-922-0220
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